Relationship management may sound a little strange if you haven’t been in business but for professionals, we all know that we must allocate time to relationship management. Managing relationships can mean the difference between a very successful business and a not so successful business or even total failure!

#1 – Pay Attention to Customer Needs

This may seem like a no-brainer but there are plenty of people that have no clue what their customer needs and wants. They know what they want to sell them but they have little care about what their customer is buying. This doesn’t make any sense when you hear it said this way but many of us do this every day without even knowing it. We are talking about the latest and greatest sale that we have going on but we aren’t listening to our customer. When was the last time we sent out a survey to see what people want?

#2 – Ability to Connect with Strangers

If you want to be super successful in relationship management then you have to get good with connecting with strangers. I don’t just mean talking to them and having a conversation but truly connecting with them. Allowing them to understand that you are hearing what they are saying.

#3 – Desire & Motivation

When you want to get ahead in life, you have to have massive desire.  You can’t just want it. You have to crave it. You have to be motivated to more to the next level and be better. This will allow you to have the right attitude and take the right actions in each of these relationships you are working on.

#4 – Big Picture Thinking

You must be able to see things going well in the long haul. You can’t be one of those microwave mentality people. Things don’t always (rarely do actually) happen overnight! You may notice that it usually takes at least 90 days before you start seeing any results from the work that you are doing in relationships and sometimes it can take years!

#5 – A Great Attitude

When you have a great attitude, people just want to be around you. You are like a magnet and people love being around you. They will go out of their way to hangout with you and even help you grow your business. This is why having a great attitude is totally key.

Feel free to share what you have done in the past or are currently doing to manage relationships effectively. I love reading all of your comments and will do my best to reply to each of them.